RCC Member Survey

We welcome your valuable input. Please complete the survey. All information will remain confidential and for club use only.

How long have you been a club member?

• 1 year or less
• Between 1 and 3 years
• More then 3 years

When you first joined, how did you find out about the club?

• Friend or Relative
• Social Media
• Advertising by Newspaper or Radio
• Word of Mouth
• Other

Please describe:

Please describe:

On average, how often do you attend the club for tutoring?

• At least twice a month
• Once a month
• Whenever I need help

Select the type of device/s you use and get help with (select more than if required)

• Windows Computer (10 & 11)
• Android Tablet eg Samsung, Lenovo
• Android Mobile Phones eg Samsung, Oppo etc
• Apple iPad, iPhone or Mac computers
• Chromebook
• Linux
• Other

Describe how often you use your devices

• Every day, I am a heavy user
• At least once a week
• More than once a week but not every day
• Hardly ever

What do you enjoy learning about? (select more than one if required)

• Computer Basics
• Office apps like Word, Excel & Powerpoint
• Apps for Tablets & iPads
• Photo & Video Related Software
• Improve Web Surfing Skills
• Social Media eg Facebook, Twitter
• Music (downloading, editing, making CD's
• Google Play Store & Apple App store.
• Security & Maintenance
• Online Shopping eg eBay
• Managing Files & Folders
• Other

If other, please describe what you would like to learn.

Other

How important is security to you when connected to the internet?

• Very important, I want to stay safe.
• Important - I am very careful which sites I visit
• Somewhat important, I use FREE antivirus program
• Not important, I don't have any internet security

How often do you use the internet?

• All the time, I search many times a day
• At least a few times a week when I need to gather information.
• Rarely, only when I need to vist websites I am familar with.

Have you ever attended our specialty workshops?

• Yes
• No

When receiving our emails, is the information useful to you?

• Yes
• No
• Not Sure

When receiving personal tutoring, are you satisfied with the level of training?

• Yes
• No
• Sometimes

If No or Sometimes, please explain dissatisfaction or what we could do better

Have you ever recommended Redcliffe Computer Club to a friend or relative?

• Yes
• No

If your friend or relative was offered a free lesson, would you refer them to us?

• Yes
• No

We value your feedback & would appreciate any comments below:

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